Delivery Information
At MyHerbay, we are committed to delivering your favorite herbs, teas, superfoods, and natural products as efficiently and safely as possible. Below, you'll find all the essential information about our delivery process.
Shipping Destinations
We are proud to offer worldwide shipping. No matter where you are, we will ensure that our products reach you in a timely manner.
Shipping Costs
Enjoy the convenience of free shipping on all orders, no matter your location. We believe in making our natural products accessible to everyone, so there are no hidden fees or additional costs at checkout.
Delivery Times
- Europe: 5-7 business days
- North America: 7-10 business days
- Asia & Oceania: 10-14 business days
- Rest of the World: 14-20 business days
Please note that delivery times may vary based on your location and any potential customs processing delays.
Order Processing
All orders are processed within 1-2 business days after purchase. You will receive a confirmation email once your order has been dispatched, along with a tracking number to monitor your package's journey.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the courier’s website to see the latest updates on your delivery.
Customs and Import Duties
Please be aware that some countries may apply customs or import duties to your order. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information.
Lost or Delayed Shipments
In the rare event that your package is delayed or lost, please contact our customer service team at [customer service email] as soon as possible. We will work closely with the courier to resolve the issue and ensure your products are delivered to you promptly.